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Kano Electricity Distribution Plc.
The Kano Electricity Distribution Company has denied reports claiming that the company defied the Minister of Power’s directives on customer disconnections.
This clarification was made in a statement issued by the Head of the Corporate Communications Unit, Sani Sani, and made available to The PUNCH on Friday evening.
“KEDCO’s attention has been drawn to a publication by AREWA Punch Report, suggesting that the company has defied the Minister of Power’s directives on customer disconnections,” the statement read.
“The company has not defied any directives from the Minister following the outage that caused a total blackout in parts of the north from 4:57 a.m. on 21st October to 4:56 pm on 30th October 2024.”
According to the KEDCO spokesman, the company was not in defiance of the minister’s directive regarding billing for the outage period.
“The electricity bills currently being collected are for September’s consumption, which were distributed in October. Therefore, customers who have not paid these bills are being disconnected,” he explained.
Sani further clarified, “The Honourable Minister of Power only stated that customers will not be billed for the outage period, from 21st October to 30th October. KEDCO will ensure that customers are not billed for this period, and this will be reflected in this month’s (November) bills.”
He assured KEDCO’s customers of the company’s continuous commitment to complying with all regulations and orders, particularly in ensuring accurate and fair billing.
“We also wish to reaffirm our ongoing efforts to improve the quality and reliability of electricity supply to all our customers,” he added.
Sani also urged customers to settle their bills on time for the benefit of KEDCO and the power sector as a whole.
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