3 months ago
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The Presidential Enabling Business Environment Council has stated that effective regulation of Ministries, Departments, and Agencies and business facilitation enhances Nigeria’s business environment.
The PEBEC stated this in its recently released 2024 Half-Year Transparency and Efficiency Compliance Report.
It noted that while MDAs made significant progress, more still needed to be done to ensure the highest levels of efficiency and compliance.
The report, which covered MDAs’ performance from January to June 2024, noted that the Nigerian Content Development and Monitoring Board was the best-performing MDA with an 80.1 per cent score.
The NCDMB was followed by the Standards Organisation of Nigeria at 78.2 per cent, and the Nigeria Agricultural Quarantine Service at 74.8 per cent, while the Nigeria Electricity Regulatory Commission and Nigeria Customs Services came in the fourth and fifth positions with 73.9 per cent and 73.2 per cent, respectively.
The most improved MDAs were the NCS, National Drug Law Enforcement Agency, National Broadcasting Commission, Special Control Unit against Money Laundering and the Federal Airports Authority of Nigeria, according to PEBEC.
The Special Adviser to the President on PEBEC and Investment, Dr Jumoke Oduwole, in a recent statement, said the MDA’s overall performance score was based on efficiency and transparency measures, with a 70 per cent to 30 per cent ratio.
“The efficiency scale measures MDAs on adherence to service level agreements, costs and procedures, one government directive, and default approval, while transparency is assessed based on the publishing of standardized procedures, timeliness, service fee and customer service contact details on the MDA’s website and digital media channels,” Oduwole stated.
The special adviser on PEBEC urged the MDAs to leverage the report to deepen their commitment to improving the experience of Nigerian citizens and to come up with new initiatives to improve in transparency and efficiency of public service delivery to the Nigerian business community.
In the overall performance category, the five worst performers were the Joint Tax Board at 23.1 per cent, SERVICOM at 15.6 per cent, National Sugar Development Council at 15.3 per cent, Nigeria Airspace Management Agency at 13.9 per cent and the Trademark Registry at 9.6 per cent.
According to PEBEC, some MDAs experienced a decline in their rankings because they failed to comply with the expected standards and timelines for their deliverables, reflecting a gap in their ability to meet the established benchmarks.
A breakdown of the rankings showed that in efficiency compliance, which evaluated MDAs based on their adherence to service level agreements, cost management, procedural efficiency, one government directive, and instances of default approval as provided in the Business Facilitation Act 2022, the NCDMB came out on top with 71.6 per cent.
The SON came next with 68.9 per cent, NERC scored 65.2 per cent, NAQS scored 64.1 per cent and the Nigeria Immigration Service scored 62.5 per cent.
The worst performers in efficiency compliance all with a 0.0 per cent score were the JTB, Trademarks, National Sugar Development Council, NAMA and SERVICOM.
Meanwhile, in the transparency ranking, which evaluated how effectively MDAs make essential information accessible to the public, the best performers that scored 100 per cent were the National Information Technology Development Agency, NAQS, NCDMB, NCS and the Nigerian Export-Import Bank.
The worst performers in transparency were Trademarks and the NBC at 32.0 per cent and zero per cent, respectively.
