Verizon Wireless Service Goes Down In Multiple Markets

Verizon has acknowledged a widespread service outage affecting wireless customers Monday in several big markets.

“We are aware of an issue impacting service for some customers,” the telco said in a statement. “Our engineers are engaged and we are working quickly to identify and solve the issue.”

Customers in cities like New York, Atlanta, Chicago and Phoenix reported trouble on Verizon earlier Monday. Devices were reportedly displaying the “SOS” message indicating an inability to facilitate voice calls or text messages.

AT&T, meanwhile, affirmed that its network was up and running, despite indications of a problem on the website Down Detector, which tracks service outages across the internet.

“We are not experiencing a nationwide outage,” AT&T said in a statement posted on its social media accounts. “Our national network is operating normally. Down Detector is likely reflecting challenges our customers are having attempting to connect to users on another network.”

MORE to come …